The file cannot be opened because there are problems with the contents

While opening a Word document, if you are getting The file cannot be opened because there are problems with the contents error, this article will help you. You can get rid of this problem even if the file is corrupted and you cannot open it on your computer. This article solves the issue irrespective of the file extension – .doc or .docx.

The file cannot be opened because there are problems with the contents

The entire error message says something like this-

The file cannot be opened because there are problems with the contents

Details

The file is corrupt and cannot be opened.

A Word document gets corrupted due to many reasons. If your computer was attacked recently by malware, adware, etc., there is a chance of acquiring such an error. On the other hand, if your hard drive was corrupted due to a malfunction, you might see this error message while opening a Word document. Either way, these following solutions will work to solve your problem.

The file cannot be opened because there are problems with the contents

To fix this error in Microsoft Word, follow these steps-

  1. Use Open and Repair option in Word
  2. Use Google Docs or Word Online to open the file
  3. Download a copy from Google Docs or Word Online

To know more about these steps, keep reading.

1] Use Open and Repair option in Word

Microsoft Word comes with a handy feature that lets you fix common issues with Word documents. It enables you to repair a corrupted copy and open it so that you can edit or view the file as usual. For that, you do not have to install an add-in or software. To get started, open Microsoft Word on your computer, and press Ctrl+O. Alternatively, click the File button and select Open from the next window.

Now, select the file that is showing the error. After that, click the arrow icon visible next to the Open button and choose the Open and Repair option.

The file cannot be opened because there are problems with the contents

Then, you do not have to do anything else since Microsoft Word will fix common corruption and open the file on your computer.

In case it doesn’t work, you can try using the Google Docs or Word Online programs as well.

2] Use Google Docs or Word Online to open the file

To use these Microsoft Office alternatives, upload the file first. If you like to use Google Docs, upload the file to Google Drive. If you want to use Word Online, upload the corrupted Word document to OneDrive. After that, try to open them using your desired online tool.

Opening the file with web tools defines that your Word installation is corrupted, and that is causing the issue. In that case, repair or reinstall Microsoft Office.

3] Download a copy from Google Docs or Word Online

If Google Docs or Word Online doesn’t show any problem, download a copy of the file and try to open it on your computer. After opening the file-

Google Docs: Go to File > Download > Microsoft Word.

The file cannot be opened because there are problems with the contents

Word Online: Go to File > Save as > Download a Copy.

The file cannot be opened because there are problems with the contents

Now, open the file with Microsoft Word.

Mainly the first solution fixes the issue. However, there is no harm to try others if the first one doesn’t work.

The file cannot be opened because there are problems with the contents

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Alice AUSTIN

Alice AUSTIN

Alice AUSTIN is studying Cisco Systems Engineering. He has passion with both hardware and software and writes articles and reviews for many IT websites.

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